LEGAL NOTICE AND PRIVACY POLICY
PRIVACY POLICY
In compliance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, users are informed that this website is operated by:
Company name: Nautalia Viajes S.L.
Trading name: PremiumIncoming
Registered office: C/ Mahonia, 2, 28043 Madrid, Spain
Tax ID / CIF: B-86049137
Email: info@premiumincoming.com
Data Protection Officer: lopd@nautaliaviajes.es
Registered at: Commercial Register of Madrid, Volume 28,053, Folio 138, Section 8, Page M-505.547, Inscription 2
Travel agency licence: CICMA-2468
Domain: www.premiumincoming.com
Access to and use of this website implies acceptance of this Legal Notice and the terms of use established herein.
Nautalia Viajes S.L. reserves the right to update, modify or remove any content of this website at any time, without prior notice, when considered appropriate or necessary.
WEBSITE USE
Users undertake to use this website in a lawful, responsible and respectful manner.
Users must not use the website for unlawful purposes, to damage the rights or interests of third parties, or to interfere with the normal operation of the website.
Nautalia Viajes S.L. shall not be liable for any misuse of the website by users.
WEBSITE CONTENT
The information provided on this website is for general commercial and informational purposes related to destination management services, travel services, group travel, MICE, FIT, leisure travel and related tourism services.
Nautalia Viajes S.L. makes reasonable efforts to ensure that the information published is accurate and up to date. However, it does not guarantee that all contents are free from errors, omissions or temporary inaccuracies.
The company may update, change or delete website content whenever necessary.
THIRD-PARTY LINKS
This website may contain links to third-party websites.
Nautalia Viajes S.L. is not responsible for the content, policies, services or practices of third-party websites. Access to such websites is the sole responsibility of the user.
If Nautalia Viajes S.L. becomes aware that any linked content is unlawful or inappropriate, it will take the necessary steps to remove or disable the link.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All content on this website, including texts, images, logos, designs, graphics, structure, software and other elements, is owned by Nautalia Viajes S.L. or by third parties who have authorised its use.
Any reproduction, distribution, public communication, transformation or commercial use of the website content is prohibited without prior written authorisation from Nautalia Viajes S.L.
The unauthorised use of any content may constitute a breach of intellectual or industrial property rights.
PRIVACY POLICY
- Data Controller
The data controller is:
Nautalia Viajes S.L.
C/ Mahonia, 2, 28043 Madrid, Spain
CIF: B-86049137
Email: info@premiumincoming.com
Data Protection Officer: lopd@nautaliaviajes.es
- Personal Data We May Collect
Through contact forms, registration forms, email communications or commercial interactions, we may collect the following personal data:
- Name and surname
- Company name
- Position or professional role
- Email address
- Telephone number
- Address
- Country
- Information related to travel requests, quotations, reservations or services requested
We only collect the data necessary to manage the relationship with users, clients, agencies, suppliers or business contacts.
- Purposes of Processing
We process personal data for the following purposes:
- To respond to enquiries, quotation requests or information requests.
- To manage reservations, travel services, destination services and related operational arrangements.
- To maintain commercial relationships with clients, agencies, suppliers and professional contacts.
- To send commercial communications related to our services, when legally permitted.
- To comply with legal, tax, accounting, administrative or regulatory obligations.
- To improve our services, website and commercial communications.
- Legal Basis for Processing
We process personal data on the following legal bases:
- Performance of a contract or pre-contractual measures, when processing is necessary to manage quotations, reservations or requested services.
- Legal obligation, when processing is required by applicable tax, accounting, administrative or regulatory rules.
- Legitimate interest, to maintain professional relationships with clients, agencies, suppliers and business contacts, and to improve our services.
- Consent, when required for specific communications, subscriptions or other processing activities.
Users may withdraw their consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
- Commercial Communications
We may send commercial communications related to PremiumIncoming services, destination management, travel projects and destination services, provided that there is a lawful basis to do so.
Users may unsubscribe or object to receiving commercial communications at any time by contacting:
info@premiumincoming.com
or
lopd@nautaliaviajes.es
Commercial communications will always identify the sender and provide a simple way to unsubscribe.
- Recipients of Personal Data
Personal data may be shared with third parties only when necessary for the provision of the requested services or when legally required.
These third parties may include:
- Hotels
- Transport providers
- Guides
- Restaurants
- Venues
- Local suppliers
- Destination partners
- Technology providers
- Administrative, legal, accounting or tax advisors
- Public authorities, when legally required
Personal data will not be sold to third parties.
- International Transfers
Some travel services may require the communication of personal data to providers located outside the European Economic Area, depending on the destination or service requested.
When this occurs, Nautalia Viajes S.L. will apply the appropriate safeguards required by applicable data protection law.
- Data Retention
Personal data will be kept only for as long as necessary for the purpose for which it was collected.
In general:
- Data related to enquiries will be kept for the time necessary to manage the request and possible follow-up.
- Data related to clients, reservations or services will be kept for the duration of the business relationship and for the legal periods required afterwards.
- Data required for tax, accounting or legal purposes will be kept for the legally applicable period.
- Data used for commercial communications will be kept until the user withdraws consent or objects to receiving such communications.
Once the applicable retention period has expired, the data will be securely deleted or anonymised.
- User Rights
Users may exercise the following rights:
- Right of access
- Right of rectification
- Right of deletion
- Right to object
- Right to restriction of processing
- Right to data portability
- Right to withdraw consent
- Right not to be subject to automated individual decisions, where applicable
To exercise these rights, users may contact:
Nautalia Viajes S.L.
C/ Mahonia, 2, 28043 Madrid, Spain
Email: lopd@nautaliaviajes.es
or info@premiumincoming.com
The request should include sufficient information to identify the applicant.
Users also have the right to lodge a complaint with the Spanish Data Protection Agency.
- Security Measures
Nautalia Viajes S.L. applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, users should be aware that no internet-based system can be considered completely secure.
- Accuracy of Data
Users are responsible for ensuring that the personal data they provide is accurate, complete and up to date.
Nautalia Viajes S.L. may refuse or suspend services if false, incomplete or inaccurate information is provided.
- Cookies
This website may use cookies or similar technologies.
The use of cookies is governed by our Cookie Policy, which should be made available separately on the website.
Users may configure or reject non-essential cookies through the cookie settings panel.
- Changes to this Policy
Nautalia Viajes S.L. may update this Legal Notice and Privacy Policy to reflect legal changes, technical updates, business changes or improvements to our services.
The updated version will be published on this website.
- Applicable Law and Jurisdiction
This Legal Notice and Privacy Policy shall be governed by Spanish law.
For any dispute arising in connection with this website, the parties shall submit to the courts and tribunals legally competent under applicable law.
Last updated: 27.April.2026